Create, edit, present, schedule, and share analysis notebooks and slide decks with Sofia.
Sofia notebooks give you an editable document and presentation canvas grounded in your workspace’s simulations, uploaded conversations, runs, and metrics. Start from a blank notebook or ask Sofia to draft an analysis, executive readout, or slide deck, then refine the document directly or through the docked Sofia sidebar.
Unlike a fixed report template, a notebook lets you combine narrative prose, charts, multi-column layouts, illustrations, animated GIFs, video, and clickable links to the underlying Coval conversations and runs—and present the whole document as a slide deck.
When you open a blank notebook, the Sofia sidebar suggests a few ideas to start from. Select one to place its full prompt in the message box, edit it to fit what you need, then press Send. Nothing is sent until you do. Select More ideas to see others.Expand an idea below to see its prompt and a deck Sofia built from it in one of Coval’s demo organizations. Your results depend on the data in your workspace: when recent activity is thin, Sofia says which period it used instead.
This week, in six slides
A weekly team briefing you can present: what you tested, what improved, what regressed, the conversations everyone should see, open questions, and next steps.
Prompt
Make a six-slide weekly briefing I can present to my team: what we tested, what improved, what regressed, the conversations everyone should see, open questions, and what we do next. Use this workspace's results from the last seven days (go back further if it's been quiet, and say so). Give each slide a short headline, a few bullets, and a chart or a real quote with a link. Add a cover illustration that fits our agent. Write it for someone who hasn't been following along.Repeat this every week at 8:00 AM America/Los_Angeles.
Example output from the Coval Banking demo organization, shown in Present mode:
The cover: a generated illustration for the agent and a summary of a quiet week, with Sofia saying how far back it looked.
Each slide's headline states its takeaway, with a chart comparing matched runs and links to both.
The conversations worth reviewing, with a real quote and a link to the source conversation.
Daily wins and fails
A standup deck with a scorecard and the day’s best and worst moments, each with a real quote, a link, and a line on why it worked or didn’t.
Prompt
Make a daily wins and fails briefing as slides I can present at standup. Look at yesterday's simulations and conversations in this workspace (if yesterday was quiet, use the most recent day with activity and say which). Slides: a cover with an illustration that fits our agent; a scorecard charting the key metrics, against the day before if that day had activity; the three best moments; the three worst moments; and what to do next. Give each moment a short real quote, a link to the conversation and one line on why it worked or didn't, and pick different kinds of moments rather than repeats of one problem. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short.Repeat this every day at 8:00 AM America/Los_Angeles.
Example output from the Coval Hospitality demo organization, shown in Present mode:
Yesterday was quiet, so Sofia used the most recent active day and said so on the cover.
The scorecard charts volume and reliability against the day before.
The best moments, each with a quote, a source link, and why it worked.
What should we test next?
Proposed test cases for the agent with the most simulation results, each backed by a real conversation, with the gaps in today’s coverage.
Prompt
Make a slide deck recommending the tests we should add next. Pick the agent with the most simulation results in this workspace and tell me which one you chose. Read its current test sets and its recent failed or low-scoring simulations, then propose up to six new test cases that cover real gaps. Open with a cover illustration that fits our agent and a slide charting how it scores today by scenario, naming the areas no test covers. Give each proposed test its own slide: the scenario, what the caller says, the behavior that should pass, and a real quote, with a link, from the conversation that shows why it's worth adding. Finish with the first three to run. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short, and don't add a chart just to fill a slide.
Example output from the Coval Banking demo organization, shown in Present mode:
Sofia names the agent it chose and why.
How the agent scores today by scenario, and what no test covers yet.
One proposed test per slide: the scenario, what the caller says, the behavior that should pass, and the conversation that motivated it.
New issues worth fixing
The investigation findings that matter most, ranked, one per slide with evidence, a likely cause, and a next step.
Prompt
Make a slide deck of the new issues worth fixing. Look at the investigation findings first seen in this workspace in the last seven days (go back further if it's been quiet, and say so) and pick the five that matter most, by customer impact and how often they recur. Open with a cover illustration that fits our agent and a slide that ranks the five in a chart. Give each issue its own slide: a one-line summary, a real quote with a link, the likely cause (labelled as a hypothesis) and the best next step. End with what to fix first. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short, and don't add a chart just to fill a slide.Repeat this every week at 8:00 AM America/Los_Angeles.
Example output from the Coval Insurance demo organization, shown in Present mode:
No new findings in the last week, so Sofia widened the window to 30 days and said so.
Each issue gets a quote from a real conversation, a hypothesis, and the best next step.
Did our change help?
A before-and-after comparison of two comparable runs: what changed between them, whether scores moved, and whether to keep the change.
Prompt
Make a before-and-after slide deck for the two most recent comparable runs of one agent in this workspace, preferring a pair that shares several test cases. Slides: a cover with an illustration that fits our agent; which agent and runs you picked, what changed between them (agent version, prompt, model or settings, or that nothing recorded changed) and whether the comparison is fair (same test set, personas and metrics); the metric changes; the cases that got fixed; the cases that broke; a real quote with a link from each run; and a clear call to keep the change, dig deeper, or gather more evidence. Give every slide a headline that states its takeaway and a few bullets, chart the numbers wherever a slide has them, and keep chart labels short. If there is no fair pair, show me what's missing instead.
Example output from the Coval Banking demo organization, shown in Present mode:
The recommendation up front: the later run looks better, but the evidence is too thin to keep the change.
What changed between the runs. Here no agent change was recorded, and Sofia says so.
Case-by-case results show which cases were fixed, improved, or held.
Where customers get stuck
Recurring friction patterns in recent conversations, how often each appears, a real example, and the first fix to make.
Prompt
Make a slide deck showing where customers get stuck with our agent. Read the most recent conversations in this workspace from the last seven days (go back further if it's been quiet, and say so) and group the moments where things went sideways: repeated questions, misunderstandings, dead ends and unnecessary handoffs. Open with a cover illustration that fits our agent and a slide charting the patterns by how often you saw them. Give each of the top three to five patterns its own slide: a real quote, a link to the conversation, how often it came up in what you read, and one concrete fix. End with the fix to make first. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short, and don't add a chart just to fill a slide.Repeat this every week at 8:00 AM America/Los_Angeles.
Example output from the Coval Restaurant demo organization, shown in Present mode:
The cover names the pattern and notes where the conversations came from.
One pattern per slide, with how often it appeared, a transcript excerpt, and a concrete fix.
Weak spots behind averages
Segments that score worse than the overall average, with sample sizes, small-sample warnings, and the test that would confirm each gap.
Prompt
Make a slide deck of the weak spots our averages are hiding. Using the last seven days of results in this workspace (go back further if it's been quiet, and say so), break the key metrics down by whatever dimensions exist here, such as test case, persona, scenario type or agent version. Open with a cover illustration that fits our agent and a slide charting the overall numbers. Give each of the three biggest gaps its own slide: a chart of the segment against the average, the sample size, and a real quote with a link showing what's going wrong. Flag any segment too small to trust. End with the next test that would confirm each gap. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short.Repeat this every week at 8:00 AM America/Los_Angeles.
Example output from the Coval Retail demo organization, shown in Present mode:
The cover sums up what the averages hide.
The overall picture first, with scope and how far back Sofia looked.
One gap per slide: the segment against the average, its sample size, the next test, and a quote.
Why is our agent slow?
The slowest recent conversations compared with normal ones, where the time went, and the fixes most likely to help.
Prompt
Make a slide deck on why our agent is slow. Find the slowest recent conversations in this workspace and compare them with a few normal ones. Slides: a cover with an illustration that fits our agent; a chart of response latency, slow against normal; a chart of one slow conversation turn by turn, showing where the time went; the biggest delays you found, each with a quote and a link; the fixes most likely to help, ranked; and what timing data is missing. Split agent thinking time, tool calls and speech where the data supports it. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short, and don't add a chart just to fill a slide.
Example output from the Coval Hospitality demo organization, shown in Present mode:
The cover names what made the slowest call slow and the sample Sofia looked at.
Response latency for slow and normal conversations, with links to each.
One slow conversation turn by turn, with the trace evidence behind it.
Recurring ideas end with a line such as “Repeat this every week at 8:00 AM” in your timezone. Keep it to have Sofia schedule future editions (see Schedule recurring notebooks), or delete it for a one-off notebook.
You can start a blank notebook from the Notebooks page or ask Sofia in chat to turn an investigation into a notebook or presentation. Every notebook opens as a rich-text canvas with Sofia docked in the sidebar so you can write by hand and ask Sofia to add, revise, or reorganize sections in the same place.
Rich-text structure and blocks: Format headings and text, and use tables, checklists, multi-column sections, collapsible sections, charts, and grounded citations that link directly to simulations, conversations, runs, and metrics in your workspace. Insert slide breaks, columns, and collapsible sections from the toolbar, or ask Sofia to add tables, charts, and citations.
Continuous autosave: Changes save automatically as you type. While Sofia is actively updating the notebook, a banner lets you know direct editing is temporarily paused, and any follow-up prompts you send queue in the sidebar until the update finishes.
Lock and unlock: Lock the notebook from the toolbar when you want to read or review without accidental edits, and unlock it when you are ready to keep writing. A locked notebook also blocks Sofia’s edits and version restores.
Revision history and conflict recovery: Open Activity to preview and restore saved versions (up to the 50 most recent revisions). If another tab or session saved a newer version first, Coval keeps your draft in the editor and shows the saved version so you can compare them, then choose Keep editing my draft, Use saved version, or Save my draft instead.
When you want an analysis, scorecard, or executive review to stay current automatically, put a saved notebook on a recurring schedule. Select Repeat in the notebook header, or ask Sofia in the notebook sidebar to schedule it.
Choose how often it repeats: every N days, weeks, or months.
Set the time and timezone for each run.
Optionally add instructions for future editions—such as which metrics or agents to prioritize—then select Schedule notebook.
Saving the schedule captures the notebook’s current content as the template for future editions. If you edit the original notebook later, open Repeat on it and select Save schedule so future editions use your changes.On each scheduled run, Sofia conducts fresh research over your workspace’s latest simulations, conversations, and runs while preserving your original notebook’s structure, tone, and formatting. Your original notebook remains unchanged, and each scheduled run publishes a new dated edition.New editions inherit the series’ visibility, which starts as the original notebook’s visibility (Only me unless you shared it). Changing Share on the original notebook updates the series, so its existing and future editions use the new setting. Changing Share on a single edition affects only that edition.In the Notebooks list, recurring notebooks are grouped into a single series row showing the cadence (or Paused), the number of editions, and when the latest edition was saved. Select a series to see its next scheduled run, browse its editions, and open any edition or the original notebook. To change or pause the schedule, open the original notebook or any edition and select Repeat. To resume a paused schedule, select Schedule notebook in the same dialog.
To notify your team in Slack whenever a scheduled notebook edition finishes, ask an organization admin to enable Scheduled notebook notifications on a Slack channel binding. See Scheduled notebook notifications.
Select Add media in the notebook toolbar to embed visual examples, recordings, or diagrams alongside your findings:
Supported sources: Paste a public https:// link to an image, an animated GIF, or a direct .mp4 or .webm video file. YouTube and Vimeo pages are not supported. Animated GIFs keep their animation in the notebook and in Present mode. Each media block needs a short description, which is used as its alt text.
Playback and layout controls: Resize media blocks to fit your layout. For videos, you can enable looping, attach an optional https:// poster image, and attach optional https:// English captions (.vtt). Video playback always starts when the viewer clicks play.
Caption CORS requirement: When a video includes captions, the browser loads both the video and the caption track with anonymous cross-origin checks, so both hosts must return Access-Control-Allow-Origin headers.
An animated GIF embedded in a notebook slide in Present mode, preserving its full animation.
A native video block playing inside Present mode with playback, volume, and fullscreen controls.
Media loads directly in each viewer’s browser from the URL you provide. Anyone who can view the notebook—including through a shared link or revision history—can see the full media URL, including any signed query parameters. Use durable links intended for your notebook’s audience, and avoid URLs that embed private credentials.
Any notebook can be presented as a slide deck without copying your work into another tool.
1
Open Present mode
Select Present in the notebook toolbar. The notebook fills the window and divides your content into slides at its slide breaks; a notebook without slide breaks starts a new slide at each level 1 or level 2 heading. Collapsible sections are shown expanded, and charts, media, and source links stay in order. Any video playing in the document pauses automatically when you enter Present, and leaving a slide stops its video player.
2
Navigate the deck
Move between slides with the previous/next controls, the slide picker, or your keyboard’s arrow keys. Video player keyboard shortcuts stay scoped to the player so they do not accidentally advance slides. Press Escape to return to the notebook canvas.
3
Export to PDF
While in Present mode, select Export PDF to download the deck as a 16:9 landscape PDF with one page per slide. Charts, multi-column layouts, and illustrations are captured as they appear on screen, oversized slides scale to fit, and links to simulations, conversations, and external sources remain clickable. Slide text is captured as an image; use Accessible PDF when you need selectable text.
PDFs cannot play media. In both Export PDF and Accessible PDF, each video appears as its poster image (when set) with a labeled link to the original video. Export PDF also replaces any image whose host does not allow cross-origin capture with a labeled link to the original image and warns you after the download; animated GIFs export as still frames. To print or save the notebook document itself, select Accessible PDF on the canvas, which opens your browser’s print dialog.
Select Share in the notebook header and choose who can read the notebook through its link:
Option
Who can read the notebook
Only me
Only you. This is the default, and choosing it revokes any existing link.
This workspace
Signed-in members with access to the notebook’s workspace.
This organization
Signed-in members with access to your organization.
Anyone with the link
Anyone who has the link, without signing in. Review the content before you select Make public.
After you save the new access, select Copy link and send the link to your readers. Sharing does not add the notebook to their notebook lists.
Shared views are read-only. Only the owner can edit, rename, delete, or change sharing. Changing access replaces the link, and deleting the notebook revokes it.
Shared views include the saved document, tables, charts, and media, but not your original prompts or Sofia’s research steps. They preserve Present mode, media playback, and links back to the underlying Coval runs, simulations, and conversations. Linked simulations and traces keep their own permissions.
When you open your own shared link while signed in, the header shows Edit with Sofia (or Open notebook when the notebook cannot be edited there) to return to the editable notebook. Other readers see only the read-only view.
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_components={a:`a`,code:`code`,em:`em`,li:`li`,ol:`ol`,p:`p`,pre:`pre`,span:`span`,strong:`strong`,tbody:`tbody`,td:`td`,th:`th`,thead:`thead`,tr:`tr`,ul:`ul`,..._provideComponents(),...props.components},{Accordion,AccordionGroup,CodeBlock,Frame,Heading,Note,OptimizedImage,Step,Steps,Table,Tip}=_components;if(!Accordion)_missingMdxReference(`Accordion`,true);if(!AccordionGroup)_missingMdxReference(`AccordionGroup`,true);if(!CodeBlock)_missingMdxReference(`CodeBlock`,true);if(!Frame)_missingMdxReference(`Frame`,true);if(!Heading)_missingMdxReference(`Heading`,true);if(!Note)_missingMdxReference(`Note`,true);if(!OptimizedImage)_missingMdxReference(`OptimizedImage`,true);if(!Step)_missingMdxReference(`Step`,true);if(!Steps)_missingMdxReference(`Steps`,true);if(!Table)_missingMdxReference(`Table`,true);if(!Tip)_missingMdxReference(`Tip`,true);return _jsxs(_Fragment,{children:[_jsx(_components.p,{children:`Sofia notebooks give you an editable document and presentation canvas grounded in 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Your results depend on the data in your workspace: when recent activity is thin, Sofia says which period it used instead.`}),`\n`,_jsxs(AccordionGroup,{children:[_jsxs(Accordion,{title:`This week, in six slides`,id:`this-week-in-six-slides`,children:[_jsx(_components.p,{children:`A weekly team briefing you can present: what you tested, what improved, what regressed, the conversations everyone should see, open questions, and next steps.`}),_jsx(CodeBlock,{filename:`Prompt`,wrap:`true`,numberOfLines:`4`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`4`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Make a six-slide weekly briefing I can present to my team: what we tested, what improved, what regressed, the conversations everyone should see, open questions, and what we do next. 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standup deck with a scorecard and the day’s best and worst moments, each with a real quote, a link, and a line on why it worked or didn’t.`}),_jsx(CodeBlock,{filename:`Prompt`,wrap:`true`,numberOfLines:`4`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`4`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Make a daily wins and fails briefing as slides I can present at standup. 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Volume tripled, but clean-run reliability fell sharply with two bar charts`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`700`,height:`700`,\"data-path\":`images/sofia-notebooks/starter-wins-scorecard.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-scorecard.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=289d3d9b9acb3a36e14192b181912a06 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-scorecard.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7b89c8938e5f15d60a618d1916ef1021 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-scorecard.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=c708fd1317093c919f3ecb4c9490b3d3 840w, 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listing three best moments with quoted agent lines and source links`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-wins-best.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-best.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=34f0891c9aeead0bac04e1d35aec3543 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-best.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=b361d6cb3cdc811f2d95f819ee703a65 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-best.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=b6856e3e6e729000861d5f5d993f9abb 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-best.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=23968ef0fc8598a5361ab2b3a9cbd277 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-best.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=fb75673a8e346e1001d527420dbb97e7 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-wins-best.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=84b46c64f51ac59267cd6de2caa2dd35 2500w`})})]}),_jsxs(Accordion,{title:`What should we test next?`,id:`what-should-we-test-next`,children:[_jsx(_components.p,{children:`Proposed test cases for the agent with the most simulation results, each backed by a real conversation, with the gaps in today’s coverage.`}),_jsx(CodeBlock,{filename:`Prompt`,wrap:`true`,numberOfLines:`2`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`2`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Make a slide deck recommending the tests we should add next. Pick the agent with the most simulation results in this workspace and tell me which one you chose. Read its current test sets and its recent failed or low-scoring simulations, then propose up to six new test cases that cover real gaps. Open with a cover illustration that fits our agent and a slide charting how it scores today by scenario, naming the areas no test covers. Give each proposed test its own slide: the scenario, what the caller says, the behavior that should pass, and a real quote, with a link, from the conversation that shows why it's worth adding. Finish with the first three to run. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short, and don't add a chart just to fill a slide.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),_jsxs(_components.p,{children:[`Example output from the Coval Banking demo organization, shown in `,_jsx(_components.strong,{children:`Present`}),` mode:`]}),_jsx(Frame,{caption:`Sofia names the agent it chose and why.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-cover.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=a279a364977270d713fd7ade88ab8370`,alt:`Cover slide headed Cassidy needs stronger guardrail regressions, not more happy paths`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-test-next-cover.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-cover.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=cd67c3dd0e59102edf82b1301296adde 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-cover.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=47f65e23a96b89c2fe93f2ca99b5718a 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-cover.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=70082a2d240d7efa564c6be24fc7946c 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-cover.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=6a257dcb4a2a4dbc5590417cd10c4f8f 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-cover.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=ed2656357bb0aa4f244f400bef8725be 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-cover.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=9fd24f20750792f075bf713f052ee31d 2500w`})}),_jsx(Frame,{caption:`How the agent scores today by scenario, and what no test covers yet.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-coverage.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=a8c5fe924e17272b5e454c370c3378cd`,alt:`Slide charting conversation success by scenario with a list of untested behaviors`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-test-next-coverage.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-coverage.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=2a883aff5d3d835d08f680b71c1f6d00 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-coverage.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=4f23afcf6bfc10dd56ddb6954855caee 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-coverage.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=744552c66a6fd9d04fd3858b88301b96 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-coverage.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=cd8ade65392de0bd513d27de0f0bcaab 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-coverage.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=3c167b6840bd56b75d9e9ce14433c324 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-coverage.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=cb53d9caf9c97efa00bd796f4f6fd53b 2500w`})}),_jsx(Frame,{caption:`One proposed test per slide: the scenario, what the caller says, the behavior that should pass, and the conversation that motivated it.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-slide.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=b2fb89bbd37bfa345b773b91e16a5c75`,alt:`Slide describing a proposed wire-correction test with a quoted agent line and a source link`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-test-next-slide.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-slide.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=1f1427c9ee0204dec1c43032040c92ab 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-slide.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=0fe8255fe45921eb2a9e197a05857727 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-slide.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=98843fd6a16ac866b060f2c068cfc5aa 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-slide.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=d85bef10f127e705dbfd5d81f9f8a33a 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-slide.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=f705262bf3e4e155214fcb22fb8879fd 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-test-next-slide.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7085f83592a9c213c897c749aaec21e7 2500w`})})]}),_jsxs(Accordion,{title:`New issues worth fixing`,id:`new-issues-worth-fixing`,children:[_jsx(_components.p,{children:`The investigation findings that matter most, ranked, one per slide with evidence, a likely cause, and a next step.`}),_jsx(CodeBlock,{filename:`Prompt`,wrap:`true`,numberOfLines:`4`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`4`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Make a slide deck of the new issues worth fixing. Look at the investigation findings first seen in this workspace in the last seven days (go back further if it's been quiet, and say so) and pick the five that matter most, by customer impact and how often they recur. Open with a cover illustration that fits our agent and a slide that ranks the five in a chart. Give each issue its own slide: a one-line summary, a real quote with a link, the likely cause (labelled as a hypothesis) and the best next step. End with what to fix first. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short, and don't add a chart just to fill a slide.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Repeat this every week at 8:00 AM America/Los_Angeles.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),_jsxs(_components.p,{children:[`Example output from the Coval Insurance demo organization, shown in `,_jsx(_components.strong,{children:`Present`}),` mode:`]}),_jsx(Frame,{caption:`No new findings in the last week, so Sofia widened the window to 30 days and said so.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-cover.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=445d8b0351489a4387844fb1223ef6a8`,alt:`Cover slide headed Five issues are driving the most customer risk`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-issues-cover.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-cover.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=ab4f2b52467a44233074c17e784490ea 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-cover.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=0a0c6276a00fdf000be4c1c66308e802 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-cover.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=4c794f13e4509dbe2e4bd122ed5f5471 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-cover.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=d737f9de0118c67fd5e5a2b6d348368d 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-cover.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=0f8de4dc7e39128487d6628d4d30788a 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-cover.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=813cfd7f3e3dd86387d8db250f90ebbf 2500w`})}),_jsx(Frame,{caption:`Each issue gets a quote from a real conversation, a hypothesis, and the best next step.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-detail.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7e3491d2a1ae602542441f1c78e1ae53`,alt:`Slide headed Claims are filed before required facts are collected with a quoted agent line`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-issues-detail.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-detail.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=4e16b628d199e3fdd8d102b483e3ef35 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-detail.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=8c239de61a7290b1f3d553d045be8557 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-detail.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7749c59b352c0148b4e5a7ec456f6a90 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-detail.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7bdc712e574fd462f4b5c4c74d8a39fb 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-detail.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=eae3b5b10927939837ace85fbf2a7a25 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-issues-detail.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=dd04b3d712378ac6ff5fd7a5b0ab5d1c 2500w`})})]}),_jsxs(Accordion,{title:`Did our change help?`,id:`did-our-change-help`,children:[_jsx(_components.p,{children:`A before-and-after comparison of two comparable runs: what changed between them, whether scores moved, and whether to keep the change.`}),_jsx(CodeBlock,{filename:`Prompt`,wrap:`true`,numberOfLines:`2`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`2`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Make a before-and-after slide deck for the two most recent comparable runs of one agent in this workspace, preferring a pair that shares several test cases. Slides: a cover with an illustration that fits our agent; which agent and runs you picked, what changed between them (agent version, prompt, model or settings, or that nothing recorded changed) and whether the comparison is fair (same test set, personas and metrics); the metric changes; the cases that got fixed; the cases that broke; a real quote with a link from each run; and a clear call to keep the change, dig deeper, or gather more evidence. Give every slide a headline that states its takeaway and a few bullets, chart the numbers wherever a slide has them, and keep chart labels short. If there is no fair pair, show me what's missing instead.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),_jsxs(_components.p,{children:[`Example output from the Coval Banking demo organization, shown in `,_jsx(_components.strong,{children:`Present`}),` mode:`]}),_jsx(Frame,{caption:`The recommendation up front: the later run looks better, but the evidence is too thin to keep the change.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-cover.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=c3d6f6828de8d3a81bbcf9c6e29ad194`,alt:`Cover slide headed The later run looks better but the evidence is too thin to keep the change`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-change-cover.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-cover.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=1d2574b81ab359096bc7f061db02f684 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-cover.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=e2b596af9c8f77b9b14096a0a0fab563 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-cover.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=5da4346cf1ab75a6a0031cc64eefc0fa 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-cover.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=b8307a4ad152e23dc5b70d780ddad2c8 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-cover.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=8d254a979f4997d1fb6dce326e5a482b 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-cover.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=240c9cd7efc877c7a0d622b1851958ba 2500w`})}),_jsx(Frame,{caption:`What changed between the runs. Here no agent change was recorded, and Sofia says so.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-what-changed.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=78506e024e375c21d4f7bc92585a5b1c`,alt:`Slide headed No agent change is recorded with a chart of metrics per conversation`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-change-what-changed.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-what-changed.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=de2c63219ddab21eaa652fc5d1f8bc54 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-what-changed.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=5f06adbe0a06863218530cf92c82d61a 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-what-changed.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=22cb735811c663f91f34265e3231eda3 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-what-changed.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=40219ce70a09d0584a140a9a72493960 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-what-changed.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=99d8b35d8473d979488de7b04f801246 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-what-changed.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7c99cbe1b0fd3dbab1f958a38fbf9bd2 2500w`})}),_jsx(Frame,{caption:`Case-by-case results show which cases were fixed, improved, or held.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-by-case.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=14e08fa72a9a3627db9f2c5cc133a4dd`,alt:`Slide headed No case was fully fixed with a chart of scores by case and run`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-change-by-case.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-by-case.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=efc3d881bf892b68d512d0e588ee5368 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-by-case.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=8904db9b2752e8147473f1101009fa49 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-by-case.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=6610239f93cf70e82bd535d43a59fe2e 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-by-case.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=52c52fe35ee2ae6db535d0f92a2536fc 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-by-case.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=69372daf908b44dbb7edbabc03424042 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-change-by-case.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=38706c017fbf5607ab3b8116f042b74a 2500w`})})]}),_jsxs(Accordion,{title:`Where customers get stuck`,id:`where-customers-get-stuck`,children:[_jsx(_components.p,{children:`Recurring friction patterns in recent conversations, how often each appears, a real example, and the first fix to make.`}),_jsx(CodeBlock,{filename:`Prompt`,wrap:`true`,numberOfLines:`4`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`4`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Make a slide deck showing where customers get stuck with our agent. Read the most recent conversations in this workspace from the last seven days (go back further if it's been quiet, and say so) and group the moments where things went sideways: repeated questions, misunderstandings, dead ends and unnecessary handoffs. Open with a cover illustration that fits our agent and a slide charting the patterns by how often you saw them. Give each of the top three to five patterns its own slide: a real quote, a link to the conversation, how often it came up in what you read, and one concrete fix. End with the fix to make first. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short, and don't add a chart just to fill a slide.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Repeat this every week at 8:00 AM America/Los_Angeles.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),_jsxs(_components.p,{children:[`Example output from the Coval Restaurant demo organization, shown in `,_jsx(_components.strong,{children:`Present`}),` mode:`]}),_jsx(Frame,{caption:`The cover names the pattern and notes where the conversations came from.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-cover.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=e5b4573acb8a432a0a5171c80b279fdf`,alt:`Cover slide headed Callers lose confidence when Tony forgets, fragments, or defers`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-stuck-cover.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-cover.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=b542d55e18cacfd0f1882aee34b36202 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-cover.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=33cd862fc01d65a9c5e3861cd355236c 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-cover.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=6d6e40544760b25d973f2f5da7ce4499 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-cover.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=44d6df561081c1ebc50da2e365392802 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-cover.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=597e8d8e00da7fb40bee403905e07041 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-cover.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=d486d3635e62b30695347ab05446e200 2500w`})}),_jsx(Frame,{caption:`One pattern per slide, with how often it appeared, a transcript excerpt, and a concrete fix.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-pattern.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=61e2720f5da957855f75907075998c18`,alt:`Slide headed Wrong details are the biggest trust breaker: 8 of 20 conversations`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-stuck-pattern.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-pattern.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=37e3451bc053c63c9b6d05d29e5d2203 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-pattern.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=87f89add41ae84e5db06b750eb172c25 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-pattern.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=0609f2b34e3818dc476e6c386424a422 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-pattern.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=96ea83c0d9609847ad85d05d3e3e6292 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-pattern.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=6539651f5daa6c572a77063673060816 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-stuck-pattern.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=9acd8ef94a18a9a6adfa6541052ba11f 2500w`})})]}),_jsxs(Accordion,{title:`Weak spots behind averages`,id:`weak-spots-behind-averages`,children:[_jsx(_components.p,{children:`Segments that score worse than the overall average, with sample sizes, small-sample warnings, and the test that would confirm each gap.`}),_jsx(CodeBlock,{filename:`Prompt`,wrap:`true`,numberOfLines:`4`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`4`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Make a slide deck of the weak spots our averages are hiding. Using the last seven days of results in this workspace (go back further if it's been quiet, and say so), break the key metrics down by whatever dimensions exist here, such as test case, persona, scenario type or agent version. Open with a cover illustration that fits our agent and a slide charting the overall numbers. Give each of the three biggest gaps its own slide: a chart of the segment against the average, the sample size, and a real quote with a link showing what's going wrong. Flag any segment too small to trust. End with the next test that would confirm each gap. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Repeat this every week at 8:00 AM America/Los_Angeles.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),_jsxs(_components.p,{children:[`Example output from the Coval Retail demo organization, shown in `,_jsx(_components.strong,{children:`Present`}),` mode:`]}),_jsx(Frame,{caption:`The cover sums up what the averages hide.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-cover.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=d0aafdf8a5015f15346bc546977156a9`,alt:`Cover slide headed Averages hide three return-flow gaps`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-weak-cover.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-cover.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=71b12e9fcb50c858d8a9c12018f17600 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-cover.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=667c9bc4bde08c21057e7d77bc33f4c8 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-cover.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=9a30da10aa83d6033e27e8816899869e 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-cover.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=df6ed4c31d3f09f517b02732d081ee99 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-cover.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=8f359a47dc7bae63f499af19b696e4c9 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-cover.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=197fd76763c59e4869a52ce588214639 2500w`})}),_jsx(Frame,{caption:`The overall picture first, with scope and how far back Sofia looked.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-overall.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=106ac70e74f616c5802b3574e93957b4`,alt:`Slide headed Only 1 in 9 calls completed the workflow with a bar chart of overall results`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-weak-overall.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-overall.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=ce492e9e1353505403ecd19e47615537 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-overall.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=93f989c40d5886ca1fea25308085f874 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-overall.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=58afafa08ba5237fdefe5e6a639e8658 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-overall.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=cea663a3b80d12cc876f0df888f843a5 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-overall.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=c9a1d0d8c9ef8518284938ea899838f1 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-overall.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=49376c28382bbd3affc344414ba0a01e 2500w`})}),_jsx(Frame,{caption:`One gap per slide: the segment against the average, its sample size, the next test, and a quote.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-gap.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=92841abc9642ac198518e8df2d3acdf9`,alt:`Slide headed Gap 1, the full return path scored 0% success, with a chart and a quoted agent line`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`780`,height:`780`,\"data-path\":`images/sofia-notebooks/starter-weak-gap.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-gap.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=078abb5835cf727d8ad6895702ff5bc6 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-gap.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7a3d16b640ab18524c778dc729f611bc 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-gap.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=ebcae319d5c17aa32f976fff3e6e0c5f 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-gap.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=694944b02f59a8d1f856ba359d24faf4 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-gap.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=0931d99bf96597de523bd10101c35b3c 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-weak-gap.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=fac1697e5a391750db229035b2fcb472 2500w`})})]}),_jsxs(Accordion,{title:`Why is our agent slow?`,id:`why-is-our-agent-slow`,children:[_jsx(_components.p,{children:`The slowest recent conversations compared with normal ones, where the time went, and the fixes most likely to help.`}),_jsx(CodeBlock,{filename:`Prompt`,wrap:`true`,numberOfLines:`2`,language:`text`,children:_jsx(_components.pre,{className:`shiki shiki-themes github-light-default dark-plus`,style:{backgroundColor:`#ffffff`,\"--shiki-dark-bg\":`#0B0C0E`,color:`#1f2328`,\"--shiki-dark\":`#D4D4D4`},language:`text`,children:_jsxs(_components.code,{language:`text`,numberOfLines:`2`,children:[_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{children:`Make a slide deck on why our agent is slow. Find the slowest recent conversations in this workspace and compare them with a few normal ones. Slides: a cover with an illustration that fits our agent; a chart of response latency, slow against normal; a chart of one slow conversation turn by turn, showing where the time went; the biggest delays you found, each with a quote and a link; the fixes most likely to help, ranked; and what timing data is missing. Split agent thinking time, tool calls and speech where the data supports it. Give every slide a headline that states its takeaway and a few bullets. Keep chart labels short, and don't add a chart just to fill a slide.`})}),`\n`,_jsx(_components.span,{className:`line`,children:_jsx(_components.span,{})})]})})}),_jsxs(_components.p,{children:[`Example output from the Coval Hospitality demo organization, shown in `,_jsx(_components.strong,{children:`Present`}),` mode:`]}),_jsx(Frame,{caption:`The cover names what made the slowest call slow and the sample Sofia looked at.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-cover.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=2c15507d8a2e3626ab0cc8d1fbfd0271`,alt:`Cover slide headed Remy's slowest sampled call spent too long thinking, and then said too much`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-slow-cover.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-cover.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=a56eaf8537584ef066ca94a85268d981 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-cover.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=10baa20afedbc3fbed700686b4d0562a 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-cover.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=3b7c1ab639de0c5a83c59ff03f61b209 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-cover.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=2e16e8fae48b4d5ac9dc332c641ab88b 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-cover.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=67387fa5de44d6a551df6e394e02a51e 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-cover.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7090c7eec5098f0c97047e157e6b1eb1 2500w`})}),_jsx(Frame,{caption:`Response latency for slow and normal conversations, with links to each.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-vs-normal.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=3a512e6a20bcbe0f72bb0d109a0c4b64`,alt:`Slide headed The slow case waited 6.1s to answer with a bar chart of answer gaps`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-slow-vs-normal.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-vs-normal.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=93942f0f5b09e166237ba5e83ee139c5 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-vs-normal.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=c8d38e420b0b29b35f2657ef6164da3a 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-vs-normal.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=d8736b6214e9aaa509a502549d9002ee 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-vs-normal.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=cd0893fd5262c89887f790a0d67d9821 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-vs-normal.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=7dd8b10bdb5ef75584e5ecd274ce5e6d 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-vs-normal.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=a99c4d4634ba89914647548f20c93674 2500w`})}),_jsx(Frame,{caption:`One slow conversation turn by turn, with the trace evidence behind it.`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-turns.jpg?fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=6c1db5d856f6291953314047e1cd485b`,alt:`Slide headed One 30.2s answer turn dominated the 46.0s slow conversation with a bar chart of time per turn`,\"data-og-width\":`800`,width:`800`,\"data-og-height\":`560`,height:`560`,\"data-path\":`images/sofia-notebooks/starter-slow-turns.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-turns.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=bd980101e71c7bc318061bcc2969e27a 280w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-turns.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=71705d1350199c9d7bcd31f692c8db18 560w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-turns.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=914990d66c408582cf0681acf51799c5 840w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-turns.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=b9addccf8fd33b9a4807fa6d9781abe6 1100w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-turns.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=aee0639af6b1c3b311864fe6783b9253 1650w, https://mintcdn.com/coval-2e18a559/vIMEQ1e7lI7Adn-o/images/sofia-notebooks/starter-slow-turns.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=vIMEQ1e7lI7Adn-o\u0026q=85\u0026s=29ba38a4a07364938f424e725f439a56 2500w`})})]})]}),`\n`,_jsxs(_components.p,{children:[`Recurring ideas end with a line such as “Repeat this every week at 8:00 AM” in your timezone. Keep it to have Sofia schedule future editions (see `,_jsx(_components.a,{href:`#schedule-recurring-notebooks`,children:`Schedule recurring notebooks`}),`), or delete it for a one-off notebook.`]}),`\n`,_jsx(Heading,{level:`2`,id:`create-and-edit-a-notebook`,children:`Create and edit a notebook`}),`\n`,_jsxs(_components.p,{children:[`You can start a blank notebook from the `,_jsx(_components.strong,{children:`Notebooks`}),` page or ask Sofia in chat to turn an investigation into a notebook or presentation. Every notebook opens as a rich-text canvas with Sofia docked in the sidebar so you can write by hand and ask Sofia to add, revise, or reorganize sections in the same place.`]}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Rich-text structure and blocks`}),`: Format headings and text, and use tables, checklists, multi-column sections, collapsible sections, charts, and grounded citations that link directly to simulations, conversations, runs, and metrics in your workspace. Insert slide breaks, columns, and collapsible sections from the toolbar, or ask Sofia to add tables, charts, and citations.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Continuous autosave`}),`: Changes save automatically as you type. While Sofia is actively updating the notebook, a banner lets you know direct editing is temporarily paused, and any follow-up prompts you send queue in the sidebar until the update finishes.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Lock and unlock`}),`: Lock the notebook from the toolbar when you want to read or review without accidental edits, and unlock it when you are ready to keep writing. A locked notebook also blocks Sofia’s edits and version restores.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Revision history and conflict recovery`}),`: Open `,_jsx(_components.strong,{children:`Activity`}),` to preview and restore saved versions (up to the 50 most recent revisions). If another tab or session saved a newer version first, Coval keeps your draft in the editor and shows the saved version so you can compare them, then choose `,_jsx(_components.strong,{children:`Keep editing my draft`}),`, `,_jsx(_components.strong,{children:`Use saved version`}),`, or `,_jsx(_components.strong,{children:`Save my draft instead`}),`.`]}),`\n`]}),`\n`,_jsx(Heading,{level:`2`,id:`schedule-recurring-notebooks`,children:`Schedule recurring notebooks`}),`\n`,_jsxs(_components.p,{children:[`When you want an analysis, scorecard, or executive review to stay current automatically, put a saved notebook on a recurring schedule. Select `,_jsx(_components.strong,{children:`Repeat`}),` in the notebook header, or ask Sofia in the notebook sidebar to schedule it.`]}),`\n`,_jsxs(_components.ol,{children:[`\n`,_jsxs(_components.li,{children:[`Choose how often it repeats: every `,_jsx(_components.em,{children:`N`}),` days, weeks, or months.`]}),`\n`,_jsx(_components.li,{children:`Set the time and timezone for each run.`}),`\n`,_jsxs(_components.li,{children:[`Optionally add instructions for future editions—such as which metrics or agents to prioritize—then select `,_jsx(_components.strong,{children:`Schedule notebook`}),`.`]}),`\n`]}),`\n`,_jsxs(_components.p,{children:[`Saving the schedule captures the notebook’s current content as the template for future editions. If you edit the original notebook later, open `,_jsx(_components.strong,{children:`Repeat`}),` on it and select `,_jsx(_components.strong,{children:`Save schedule`}),` so future editions use your changes.`]}),`\n`,_jsx(_components.p,{children:`On each scheduled run, Sofia conducts fresh research over your workspace’s latest simulations, conversations, and runs while preserving your original notebook’s structure, tone, and formatting. Your original notebook remains unchanged, and each scheduled run publishes a new dated edition.`}),`\n`,_jsxs(_components.p,{children:[`New editions inherit the series’ visibility, which starts as the original notebook’s visibility (`,_jsx(_components.strong,{children:`Only me`}),` unless you shared it). Changing `,_jsx(_components.strong,{children:`Share`}),` on the original notebook updates the series, so its existing and future editions use the new setting. Changing `,_jsx(_components.strong,{children:`Share`}),` on a single edition affects only that edition.`]}),`\n`,_jsxs(_components.p,{children:[`In the `,_jsx(_components.strong,{children:`Notebooks`}),` list, recurring notebooks are grouped into a single series row showing the cadence (or `,_jsx(_components.strong,{children:`Paused`}),`), the number of editions, and when the latest edition was saved. Select a series to see its next scheduled run, browse its editions, and open any edition or the original notebook. To change or pause the schedule, open the original notebook or any edition and select `,_jsx(_components.strong,{children:`Repeat`}),`. To resume a paused schedule, select `,_jsx(_components.strong,{children:`Schedule notebook`}),` in the same dialog.`]}),`\n`,_jsx(Tip,{children:_jsxs(_components.p,{children:[`To notify your team in Slack whenever a scheduled notebook edition finishes, ask an organization admin to enable `,_jsx(_components.strong,{children:`Scheduled notebook notifications`}),` on a Slack channel binding. See `,_jsx(_components.a,{href:`/sofia/slack-beta#scheduled-notebook-notifications`,children:`Scheduled notebook notifications`}),`.`]})}),`\n`,_jsx(Heading,{level:`2`,id:`add-images-gifs-and-video`,children:`Add images, GIFs, and video`}),`\n`,_jsxs(_components.p,{children:[`Select `,_jsx(_components.strong,{children:`Add media`}),` in the notebook toolbar to embed visual examples, recordings, or diagrams alongside your findings:`]}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Supported sources`}),`: Paste a public `,_jsx(_components.code,{children:`https://`}),` link to an image, an animated GIF, or a direct `,_jsx(_components.code,{children:`.mp4`}),` or `,_jsx(_components.code,{children:`.webm`}),` video file. YouTube and Vimeo pages are not supported. Animated GIFs keep their animation in the notebook and in `,_jsx(_components.strong,{children:`Present`}),` mode. Each media block needs a short description, which is used as its alt text.`]}),`\n`,_jsxs(_components.li,{children:[_jsx(_components.strong,{children:`Playback and layout controls`}),`: Resize media blocks to fit your layout. For videos, you can enable looping, attach an optional `,_jsx(_components.code,{children:`https://`}),` poster image, and attach optional `,_jsx(_components.code,{children:`https://`}),` English captions (`,_jsx(_components.code,{children:`.vtt`}),`). 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